Refund Policy Details

### Refund Eligibility Our refund policy is designed to ensure customer satisfaction while maintaining fairness in our operations. To be eligible for a refund, the product must be returned within 30 days of receipt. The item should be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Certain items, such as personalized products, perishable goods, and digital downloads, are not eligible for refunds. If the product is defective or damaged upon arrival, please contact our customer service team within 48 hours to initiate a return. We reserve the right to refuse a refund if the item does not meet these criteria.

### Refund Timeframes and Procedures Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days. Please note that processing times may vary depending on your bank or credit card company. To initiate a return, please follow these steps: 1) Contact our customer service team to obtain a return authorization. 2) Pack the item securely and include all original packaging. 3) Ship the item to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.